AVtheme

Terms of Service

Effective Date: August 15, 2026

These Terms of Service (“Terms”) govern your access to and use of our WordPress themes, plugins, website, license activation API, and support resources. By installing, activating, or using our Products or services, you agree to these Terms.

1. Who We Are

Owner: AVtheme
Contact: [support@avtheme.com]
Website: https://avtheme.com/

2. What These Terms Cover

These Terms apply to:

  • WordPress themes and plugins we publish (“Products”);
  • Our website https://avtheme.com/, including documentation, demo sites, and any subdomains we operate;
  • Our license activation API used by theme/plugin setup wizards within WordPress;
  • Our support channels (e.g., support tickets, email, and forums).

3. Definitions

  • Products — WordPress themes and plugins we develop and sell.
  • License — The right to install and use a Product on a specified number of Sites, granted when you complete a purchase.
  • Sites — Production domains your License covers, as specified at checkout. Unlimited staging and development environments are always included at no extra cost.
  • PayPal — Our designated payment processor for all direct purchases on our website.

4. Purchasing and Licensing

4.1 Direct Purchases (via our website)

All purchases made directly on https://avtheme.com/ are processed through PayPal. When you complete a purchase, you are redirected to PayPal’s secure payment gateway. By using PayPal, you agree to PayPal’s own terms of service and privacy policy, which govern the payment transaction.

Each Product sold through our store is subject to a product‑specific End User License Agreement (EULA) provided by us at checkout and on the product’s legal page. This EULA governs your rights to use the Product, including license scope and restrictions.

License tiers: We offer licenses based on the number of production sites:

  • Single Site (1 domain)
  • Multi Site (up to 2 domains)
  • Developer (up to 5 domains)
  • Agency (up to 20 domains)

Unlimited staging and development environments are included with all tiers.

License duration: Licenses are available as:

  • One‑time lifetime purchase (no renewal fees), or
  • Annual subscription that renews automatically. You will receive a reminder email before each renewal. You may cancel an annual subscription at any time; cancellation takes effect at the end of the current paid period with no refund for the unused portion.

5. Refund Policy

We offer a 14‑day Money Back Guarantee. If, during the first 14 days following your purchase date, you experience a defect that makes the Product’s material functions unusable, and after cooperating with our support team we are unable to resolve it, you may request a full refund of the purchase price.

Refunds are not available for:

  • Missing or desired features not present at the time of purchase;
  • Incompatibilities or conflicts caused by third‑party plugins, themes, or services;
  • Discovering a competing or alternative product you prefer;
  • Changing your mind;
  • Subscription renewal charges (cancel before renewal to avoid future charges).

To request a refund, contact [support@avtheme.com] within the 14‑day window with your order details.

6. Activation and License Management

Activating a Product requires a valid license key or purchase code and may require creating or linking an account on our website to manage your activations. Your License covers the number of production Sites specified at purchase. Deactivating a domain releases that activation slot, allowing you to reassign it to another domain.

We may suspend or revoke a license that is fraudulent, subject to a chargeback, or used in violation of these Terms.

7. Updates

Product updates are available for the duration of your license entitlement:

  • For lifetime licenses – for the lifetime of the product;
  • For annual subscriptions – for the duration of an active subscription.

We reserve the right to require license activation to access update servers.

8. Support

8.1 Channels and Response Time

Support is provided via our ticket system on the website, our support forum (if any), or by email at [support@avtheme.com]. Typical response time: within 2 business days.

8.2 Support Period

  • 6 months of support is included from the purchase date. You may purchase a 12‑month support extension separately.

8.3 What Support Includes

  • Answering technical questions about Product features;
  • Assistance with reported bugs and issues;
  • Help with included third‑party assets bundled with the Product (e.g., libraries, demo content).

8.4 What Support Does Not Include

  • Customization or new feature development;
  • Installation or server administration services;
  • Conflicts caused by third‑party plugins not declared compatible;
  • Malware cleanup or performance tuning beyond our Product’s scope.

9. Acceptable Use

You agree not to misuse the Products or services. Prohibited behavior includes, without limitation:

  • Violating applicable laws or third‑party rights (including intellectual property and privacy rights);
  • Uploading or distributing malware or harmful code;
  • Removing or obscuring proprietary notices or license information;
  • Reselling, redistributing, or sub‑licensing a Product except as permitted by the applicable license;
  • Attempting to circumvent technical protections, activation, or licensing limits;
  • Abusing our update or activation API (e.g., automated scraping or traffic that degrades service).

10. Third‑Party Services and Compatibility

Our Products are designed for WordPress and may integrate with page builders, plugins, or services (e.g., Elementor, WooCommerce). Unless a specific integration is explicitly listed as compatible in our documentation, compatibility is not guaranteed. Third‑party services (such as hosting providers, CDNs, email services) are operated by their respective owners under their own terms and policies.

11. System Requirements

We recommend the latest stable versions of WordPress and any required plugins, with PHP 8.1 or newer and a current MySQL/MariaDB release. We support the current and previous major versions of Chrome, Safari, Firefox, and Edge. Older environments may experience reduced functionality or performance.

12. Warranty Disclaimer

THE PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. You are responsible for verifying compatibility with your environment and for keeping WordPress, plugins, and hosting up to date.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PRODUCTS OR THESE TERMS WILL NOT EXCEED THE PRICE YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Products or services, your violation of these Terms, or your violation of any applicable law or third‑party rights.

15. Accounts and Communications

Some features (such as license management) may require an account on our website. You are responsible for safeguarding your credentials and for all activity under your account.

We may send service communications (such as license, security, compatibility, or critical update notices). Marketing emails are sent only with your consent and can be unsubscribed at any time.

16. Age Requirement

You must be at least 18 years old to purchase or use our Products or services.

17. DMCA / Copyright Notices

If you believe content on our site or within our Products infringes your copyright, please email [support@avtheme.com] with sufficient detail to identify the material and your rights.

18. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms with a new “Effective date.” For material changes, we will notify you through our website or within product updates. Continued use of the Products after changes take effect constitutes acceptance of the updated Terms.

19. Privacy

For information on how we collect, use, and protect personal data, please see our Privacy Policy.

20. Contact

Questions about these Terms? Email us at [support@avtheme.com].

These Terms of Service were last updated on August 15, 2026.